It has been a good experience, watching a family member adopt Ubuntu. I had forgotten a lot of the excitement and intrigue that comes with discovering everything there is and how things work.
Or maybe it’s just been so long since I adopted it myself that I had taken for granted the emotional rush that accompanies it. I’m getting e-mails now saying things like, “How could I have wasted so much time?” or “Why couldn’t see all this before?” or “I was a fool not to try this years ago.”
It’s also good, because hearing (or reading) those reactions is fueling my own sense of indignation again. Only a month ago I had reached a point where I really didn’t care whose side you were on, as long as you were content with using your computer.
But coaching someone through their own transition has exposed me to all the vitriol, and rekindled my own amazement. How is it possible to dump a broken, incomplete product on the public, at such a huge individual cost? Why not share the code at the lowest level, so everyone can use the software as they need? Why force people to use — or worse, to buy — your product, rather than give them a choice? And how is it, for decades, that a faulty, clunky, bland and inferior operating system has been the de facto industry standard?
So perhaps I’m back in the fight. Maybe now I can borrow some of the adrenaline I see in my relative, and elsewhere on the Internet, and restart my own crusade against Bug No. 1. I’d be a fool not to.